Performance

Protection/Damage

Warranty

Clients Testimonials

Damaged board replaced under warranty

Damaged board replaced under warranty — Queensland

02/09/2010

Sam,

I'm writing to let you know how pleased I am with my Thor Technologies power board(s) and the service I have recently received.  When we lost internet and A/V service recently we noticed one of the power boards in our rack was "off".  Further inspection noted that what had really happened was the Thor Power board had cut power, as I understand it is designed to do, to protect the A/V equipment.  It's great to see the product doing what we put it there for in the first place - for 3 years now.  I was also very pleasantly surprised at how quickly Thor got back to me following notification that the board had shut down and the ease at which you offered a new replacement board.  No hassles!  Your product warranty is incredible.  How many companies send you a new product after the one you bought has done it's job!?  I would definitely recommend Thor products and of course plan to remain a Thor customer.

JH Qld (name and contact details on file at Thor Head Office)

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