Technological Solution and Advice

Select the type of solution you are after Home Entertainment Computer Other

Name

Telephone

Where are you based? Select State . . . New South Wales Victoria South Australia Western Australia Northern Territory Australian Capital Territory Queensland Select . . . Metropolitan Regional

Email

How old is the site/dwelling

Describe problem in detail     Please include information like circuit numbers circuit current ratings and whether single phase or 3 phase plus other similar information.

System components   Please list:
1. processor type and speed (i.e Intel or AMD)
2. hard disk drive size
3. RAM
4. video card
5. usb ports, and
6. any attached peripherals like printers and scanners or TV cards and so on...
 

How long have you had the problem or when did it start? Sometimes issues can arise when say a new airconditioner is installed or the metre box has been upgraded in some way.    

Do you have shielded cabling? Please note this applies to cables running from speakers as well as your aerial.    

Do you notice the problem at a certain time or when a particular appliance is running or turned on? Many of our modern home conveniences may cause problems.
1. For instance when the fridge door is opened.
2. when a flourescent light is switched on.
3. when the washing machine changes cycles or
4. the pool pump switches on/off.
Many of our modern home conveniences may cause problems.
1. For instance when the fridge door is opened.
2. when a flourescent light is switched on.
3. when the washing machine changes cycles or
4. the pool pump switches on/off.
Many of our modern home conveniences may cause problems.
1. For instance when the fridge door is opened.
2. when a flourescent light is switched on.
3. when the washing machine changes cycles or
4. the pool pump switches on/off.

Have you had anyone else look at the problem and if so what was the feedback? The more information we have the more informed our response will be. The more information we have the more informed our response will be. The more information we have the more informed our response will be.

Please enter the letters/word you see above.

Name

Telephone

Where are you based? Select State . . . New South Wales Victoria South Australia Western Australia Northern Territory Australian Capital Territory Queensland Select . . . Metropolitan Regional

Email

What model Thor product do yo have

Where did you purchase the components and do you have receipts?

Please describe what happened. There maybe a need for us to inspect the damage items. We may also need to carry an indepth test of the Thor product in question. Please do not throw anything away.

Have you had anyone else look at the problem and if so what was the feedback? The more information we have the more informed our response will be.

Please enter the letters/word you see above.