Thank You for your purchase, your order will be processed and dispatched immediately from the closest warehouse to your loaction. Delivery in metro areas is generally 1 -2 working days from dispatch. Country orders may take longer depending on location. We will notify you if there is any changes.
Warranty Submit
Your Warranty form has been submitted and we will respond as soon as possible
Thank You Thor Technologies
Product Selector Intro
Thank you for visiting our Product Selector.
This service is designed to assist you in obtaining the correct product for your application and needs.
Step 1: Select a tab to view the filter criteria for each product
Step 2: Click on any of the feature from the list. Clicking on any will show which product/s have that feature. Clicking on the " ? " will show an explanation of that feature.
Explanation of each tab:
Product by feature – reaction speed, clamping voltage, isolation, earthing, wide spaced plugs and so on
Problems we can fix – assisting in a particular problem you may be experiencing. Listed are many common issues we have fixed in the past
Appliance – by the type of appliance you wish to protect
Price – if you are working to a budget then this information will help.
Selecting any text will bring up products suited.
This is designed to make selection easy for you.
If you have any suggestions on what we could do to improve this please just let us know...
Managing Director
George Forster-Jones
George is based on our west coast in Perth, where the R & D and Administration offices are located.
He has over 20 years experience in the electrical and power protection industry. He has worked in the industry from the ground up starting as a sales agent and progressing through to the National Sales Manager’s role. He is currently the Managing Director of Thor Technologies.
George’s extensive experience includes product knowledge, research & development, manufacturing, production, customer service, sales training, marketing and management.
George oversees the day to day running of the company.
Thor Technologies Pty Ltd is a strong Australian Company which is 100% Australian owned.
FAQs
Warranty
We pride ourselves on resolving 97.5% of warranty issues within 24 to 48 hours. This turnaround can only be acheived when as much information as possible is supplied on the form.
Warehouses
Warehouses:
Coopers Plains QLD 4108
Chatswood NSW 2067
Vermont VIC 3138
Balcatta WA 6021
Address - WA
Head Office
Tel: 1300 766 140 Fax: 1300 766 148
Administration
Research & Development/warehouse:
39 Delawney Street,
Balcatta WA 6021
P.O. BOX 95,
KARRINYUP, WA 6921
Versatile Tags
Each system is different so colour coding on boards may not work for you. This is why we have versatile tags so you can customize and still know which cables are connected where, helpful? We think so.
Compact Design
Space is always an issue when boards are placed behind or in cabinets this is why we have chosen a compact design with our boards?.
Cutting Power
Fact : cutting power to plasma, LCD and projector systems can cause expensive damage. See why we don't offer this in our products.
Flame Retardant
Fact - flame retardant compounds are added to our plastic housing. So if you apply a blow torch they will burn but as soon as this is removed the flame will be extinguished. That?s what quality is all about.
Biodegradable and Recyclable
All parts of our packaging are biodegradable and recyclable. Yes, this adds to our cost but we also care about the environment.
Power Station
Equipment with 220v or 230v power supplies will perform better if can run off this voltage. Our Power Station can provide 220v output.
Notebook Protector Filter
Our Notebook protector filters, protects and automatically calibrates itself to the voltage supply. 110v or 240v No Problem!
computer efficiency
Our Dynamic Active Tracking filter assists computer efficiency by reducing software glitches, file corruption, system lock ups and other anomalies that can be very frustrating. Not to mention the extreme level of power protection too!
Dynamic Active Tracking
Most boards offer passive filtering where our Dynamic Active Tracking is intelligent and will seek out impurities and rectify them before they reach your equipment ? it?s a bit like disinfecting the power by using hospital grade disinfectant.
Improvement
Our customers tell us they notice a marked improvement in their audio & video systems because our products clean the power and ensure you enjoy what you paid for.
The Fastest
Our products are the fastest reacting in the market.
Warranty
6 year replacement warranty plus a connected equipment warranty applies to almost the whole range.
Power Protection
People in our organization have been involved in Power Protection since the early 80?s.
Clean Power
All of our products CLEAN power first then offer protection. This is why we have the edge when put onto Digital technology.
Patent Or Pending Technology
Some of our products have patent or pending technology included in them, while our R & D team are currently in develoment with another patented technology concept hoping to have development finished by the end of 2012.
Unusual Problem
Have an unusual problem? Then ask us for help via our solutions section. We just love to help if we can.
Research & Development
One of the major reasons Thor Technologies has enjoyed market acceptance is because of its experienced and talented research and development team. Success has not been by accident but due to careful planning and market research coupled with the strong desire to lead with cutting edge technology.
We have always believed in continuing to improve and strive for new innovative products. This is an ongoing process and is often borne from valuable feedback received from our customers.
One of the reasons we are happy to offer a no questions asked replacement warranty is because as a manufacturer we value the information we can obtain from products that have been active in the field. The data obtained from these products help us to keep improving our range.
All of our research and development is done in Australia. So you can be assured the products are made to suit Australian conditions.
Wholly owned Australian Manufacturer
Thor Technologies is a wholly owned Australian Manufacturer. How many of our competitors can say that?
6 year Warranty
All Thor products have a full 6 years no fuss product replacement warranty. The reason this definitive period was selected rather than say offer a lifetime warranty is because most people surveyed felt lifetime was a little grey. For instance is it the products lifetime and if so then if it "blows" after a week does that determine the expected life of the product? So we chose to use the internationally recognised formula that dictates all components have an expected life of 50,000 hours which equates to 6 years.
What is the warranty on THOR products?
Connected Equipment Warranty
Yes we do on all our plug-in range of products. We decided to stand by our products and have various levels of connected equipment cover from up to $100,000 to $500,000 cover depending on the product. Full conditions are documented and included with each product.
Do you have a connected equipment warranty?
USA lifetime Warranty
Lifetime is to confusing, is it the products lifetime or the consumers lifetime if it’s the products then surely this means that when it quits whether one week or four years its life is over so there is no warranty, or is it the consumers are they suggesting it will last 50 years, that’s absurd. So to stop the guess work all Thor products are built to the international TBF of 50,000 hours this equates to 6 years.
Why don‘t you offer a lifetime warranty like USA companies such as Belkin?
Electrical Approval Number
It means the product has been manufactured to Australian Standards for electrical safety, It is not an approval for actual function which is why what is inside your protection device is so important. Always compare circuit design if you are serious about protecting your expensive equipment. Beware of gimmick selling and silly promises.
What does the electrical approval number on power protection mean?
How long doing Power Protection
Since 1983 when their founder pioneered consumer Power Protection in the Australian and New Zealand market place.
How long have the Thor Technologies designers and developers of the THOR protection range been in power protection?
LED on boards
The Smart Series boards have "on" lights to inform the user that the unit is "on" however as long as the product is letting power through to your equipment it is filtering and protecting, if it stops protecting, it will stop letting power through and you simply contact us for replacement instructions.
How do I know at any time the THOR is still protecting my equipment?
Why is filtered Surge Device better
All of today’s high tech equipment will perform better if it is only receiving clean sine wave power, this is even more critical when protecting digital equipment.
Why is a full filtered surge device better?
What is Dynamic Active Tracking
A unique Smart Series bonus on our A12 model - this Protection strategy encompasses self-diagnostic and corrective circuitry. Traditional power protection always relies on simple surge absorbing circuitry at pre-defined points on the wave form, however THOR Dynamic Active Tracking monitors the Sine Wave, instantaneously sensing and clamping transient spikes and surges to a safe level, regardless of where they appear on the wave form.
SMART SERIES additionally filters and cleans all incoming power and through its unique 3 – Bank Isolation, prevents EMI and RFI pollution as well as inter-circuit back EMF – all of which are major contributors to software glitches, digital malfunction and hardware breakdown in both Computers and Home Theatre equipment.
What is Dynamic Active Tracking and why is it better?
Aerial Connection drop in signal
In rare instances and generally in an area where the aerial is using a booster to enhance or amplify picture quality as the TV signal to that area is extremely weak, you may find that you can not use the incoming aerial protection on the Smart Series.
This is due to the passive protection circuit highlighting the weak signal, it is not a fault of the Smart SerieS board, simply leave the aerial connected as it was previously and connect the AC power plugs as shown on the simple installation instructions provided with the unit, bypassing the AV/TV connection
When I connected the AV/TV aerial connection to my system I noticed a drop in picture quality what could cause that?
Earth Leakage Device why the need for power filter
Earth leakage devices, or safety switches as they are more commonly known are compulsory in new buildings in all states of australia and we all applaud that, however you must understand they are designed to protect people against electrocution, these devices do not protect equipment in fact they will trip when a short circuit occurs in an appliance, this is after the appliance has already been damaged.
Our Smart Series and Surge Shield products are constantly monitoring and correcting the incoming voltage / current preventing damaging and disruptive polluted power from ever reaching valuable equipment..
I have an earth leakage device fitted to my house why do I need a Power Filter?
Earth Diverter why the need for power filter
A surge diverter does exactly that, it divert most surges and transients direct to earth as they enter the building it will not prevent noise pollution and it will not stop surges and transients which occur after it.
There are two areas that most transients originate from (1) the power grid network of supply, prior to reaching your building and your earth diverter is good for these and (2) Electrical shorts, faults and noise pollution from within your building this is very common and is the major source of dirty or polluted power, something today’s Digital Equipment hates.
Smart Series models' filter banks, isolate groups of valuable equipment from the rest of the dwellings supply and go even further on the a, and b, series isolating individual appliances from each other at filter level. of course there is the added advantage to property renters when they move, as they can take their Protection with them.
I have an earth diverter fitted in my fuse box why do I need a power filter?
Will THOR protect from lightning
The closer your home or office is to a direct lightning strike the greater the risk of equipment damage. As Lightning travels at around 300,000 Kms per second nothing designed by man will stop a direct hit, however the odds of a direct hit are quite rare and Thor products can certainly minimise the risk of damage. The degree of risk reduction is usually measured by the specifications. The faster the unit reacts combined with the amount of energy it can absorb. Units of measurement is usually in AMPS or Joules.
Thor will honour its warranty even if there is a direct hit of lightning.
Will this THOR protect my equipment from Lightning ?
how many times will THOR Filter work
A surprising number of the damaging and degrading spikes and surges occur without our knowledge many of them are even caused by other appliances and events in our home or office. (switches turning off and on, motors starting and stopping, etc) These events are taken care of by your Smart Series pro-active filter, the only loss being some of the joules of energy absorption available in your Smart Series.
When the available amount of joules have been used up or the Smart Series is damaged while protecting it will simply stop letting power through to your equipment. Should this happen simply contact us and we will replace your smart series free of charge for 6 years.
How many times will a THOR filter work, do I have to replace it if it gets a surge or spike?
Power packs into Power Filter
It can't hurt but transformers convert AC incoming power to DC outgoing power and are considered low risk from most forms of power disturbances, so if you have room by all means use your filter protection but it is certainly not a priority.
Do I need to plug my power packs into a Power Filter?
Telephone Line Protection how important to use
Telephone line protection is very important and this is highlighted in the front of most telephone books where it states quite clearly to avoid using your telephone equipment during storm activity and in some instances it is prudent to disconnect equipment such as cordless telephone hand sets and computer modems during close lightning activity. This is not always possible as you may not be in attendance or the storm does not seem close by and in view (storm activity can be miles away and still damage valuable equipment)
Note: Thor products discharge telephone spikes directly to earth not through the common earth on the power board as is the practice with most other manufacturers. Even on our entry level D1/45 Smart Filter, a separate yellow earth cable can be seen in the circuit photo to reveal the telephone spike discharge route around the power board for maximum protection.
How important is it for me to use the telephone line protection for my modem or telephone equipment?
Power Protection never had a power surge why do I need it
Technology has taken us to a new era in equipment, everything is faster , smaller, hotter (today’s equipment runs at much higher temperatures and the new digital age is much less tolerant to power pollution and voltage fluctuations) even the Power Utility Companies that supply the power to your premises, will recommend that all of their customers use quality filtered power protection.
On top of this you maybe surprised to learn that if you do not take "reasonable care" to protect your electrical equipment and it does get damaged your insurance company may not cover your claim. Ouch!!
Why do I need Power Protection now - I have never had any trouble from power surges or lightning?
Sound System be improved with a filter
There is no question that good quality power filtration will allow your equipment to perform closer to its maximum potential by only allowing clean power to its operating circuits, there have also been many reports that quality power filtration improves sound quality, Smart Series Dynamic Active Tracking Filters have had improvements recorded (check out our testimonials) but as this is a subjective observation by individuals on there particular equipment brand and selection of equipment, it is something that you the owner will have to decide. We believe there are definite improvements in performance and reliability with the use of our Smart Series Power Filters. Have a look at our Smart Power Station combination if you are after the "rolls royce" power supply option.
Can a power filter improve my sound system performance?
Filter Banks explained A and B series
The Thor A series (A12,A12F, A12BF) includes Dynamic Active Tracking filters which have 3 physically* separate circuits on the one board. This separation is hard wired and each separate circuit has its own dynamic active tracking filter. All 3 banks have identical levels of protection just like having 3 separate Dynamic Active Tracking filter boards. This allows the user to isolate different types of appliances from each other for maximum protection of valuable equipment, enhanced performance, and safety.
The Thor B series filters (B12R, B8F) have 2 separate 4 outlet filters that offer physical separation of 2 groups of 4 outlets with the same result.
* physically - It is like having 3 boards all in the one housing.
Some brands define isolation which refers to a frequency isolation. This means that it may contain some electrical interference (RFI or EMI), however, a spike or surge from an adjacent plug can still cause damage to whatever is plugged into the "isolated" outlet. It is not a physically separate circuit so be careful.
Why do Thor go to so much trouble providing three separated groups of filter banks on the A12 series filter? And 2 separate filter banks on there B12R & B8F models?
Contact Us
Select a State to view contact details for your State
There is no substitute for experience and when co founders of Thor Technologies, Nile Ausmus and Roy Stokes developed the Surge Shield range of products there was over 65 years of experience behind the development team. We have grown significantly since then and this is shown by the innovation in our latest range of cutting edge products.
All research, development and engineering is undertaken in Australia. Thor Technologies is 100% Australian and proud of it. Even today the hardwired range is still 100% manufactured in Australia.
We are a Company that produces products for our own backyard so you can be assured that when we make a promise we have to stand by it. Being Australian we intend to only ever offer products that do what they say they do. At the end of the day it is what’s inside that counts and that is why we are not afraid to show you our circuits as pictured on all our boxes. Some of you would be surprised at what little components are in some of the other brands. They must think the bigger and heavier and glossier the product the more it will sell. If you are buying power protection based on this concept then you may need more help than we can give, so be careful.
The Surge Shield range brought power protection which had not changed much since the early 80’s, into the new millennium. Digital technology has come a long way and is far more sensitive to power disturbances. This makes clean power an essential requirement when Home Theatre, computers or processor controlled systems are being used.
2006 saw the launch of another generation of product – The SMART SERIES range. The latest release from this generation in February 2011, the Smart Protect 4 and Smart Rack Guard 11. Followed a month later with the 20 Amp rack mount version of the very successful Smart Power Station.
2012 will see a new era in a planned release mid year of another innovative model. The R & D team has been working hard and has merged its experience with an ear for what the maket was asking for. Our products will provide the best solution for your equipment whether it is for your home or office.
Remember we are local so if you have a problem or there is not a product available to you off the shelf come and talk to us as we may be able to build it for you – it is that simple!
Solutions
To enable us to assist you promptly with a solution tailored to your requirements, please offer as much information about your system and setup as possible.
We have always believed in continuing to improve and strive for new innovative products. This is an ongoing process and is often borne from valuable feedback received from our customers.